Southfield Christian School - www.southfieldchristian.org

Return Policy

What is your return policy?

You may return a product for refund, store credit, or exchange within 30 days of the order shipment date or in-person pickup date. (The order shipment date and order notification are provided to you by email). All returns must be accompanied with a Return Merchandise Authorization number (RMA #).

If we shipped you the wrong product, or it arrived defective or damaged; no problem. Click the "Return" link on our school store page to arrange for the return of the item. Just contact us within 30 days of the item's original shipping date to arrange for the return of your purchase. Please use the "Return" link on the school store page to receive a RMA number for your return. We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.

If you ordered the wrong item, wrong size, or simply changed your mind, we will refund you for your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. When your return is received, you will be issued a refund to your credit card or an email gift certificate (store credit) for the merchandise only. (Please note that you will be responsible for return shipping costs of non-defective merchandise if you use one of our pre-printed return shipping labels.) Some products may also be assessed a 15% restocking fee - please ask if you are unsure. Additional restrictions may apply, please contact us for more information.

Please use the instructions given to you when you receive your RMA to package your return. Ship your package back to us at the following address:

Southfield Christian School – attn: School Store
RMA: [ include your RMA# here ]
28650 Lahser Rd.
Southfield, MI 48034
248-357-3660

Exchanges

Can I just exchange my items for new ones?

Yes. If you need another size or color and the returned item is in its original packaging and in “as-new” condition, you can request an even exchange. You will be charged for shipping and handling unless you exchange the item in-person at the school store.